Although Netgear WiFi range extenders are splendid devices to get extended WiFi coverage all over the home, yet they are prone to technical issues. One of the most common issues experienced by users is that their Netgear extender keeps losing connection. Despite the fact that the issue may fix automatically after some time, it keeps on appearing and interrupts your web browsing, online gaming, and live video streaming.
If your Netgear WiFi range extender also keeps dropping connection, here is the troubleshooting guide for you. This guide covers all possible solutions helping you resolve the WiFi extender keeps losing connection issue. Let’s take the plunge.
Fix: Netgear Extender Keeps Losing Connection
1. Power Cycle Your Extender
Prior to applying advanced troubleshooting tactics, try power-cycling your Netgear WiFi range extender. At times, a simple power cycle can fix major technical problems. In order to power-cycle your WiFi range extender, do the following:
- Disconnect your WiFi extender from the power supply.
- Let the extender take rest for some time.
- Now, connect the extender back to the power socket and turn it on.
While power-cycling your range extender, you have to take care of a few things. These include a non-damaged wall plug, fluctuation-free power supply, and stable LEDs on your extender.
2. Check the WiFi Network You are Connected to
Once you are done with the Netgear extender setup, you will get a new extended WiFi network. This network doesn’t use your home network SSID. You will get a different SSID for the extended network.
Chances are that your devices might be connected to the home WiFi network instead of a new one. This can also result in the Netgear extender keeps losing internet connection issue. Therefore, be certain that all your WiFi-enabled devices are connected to your extender’s network.
3. Relocate Your WiFi Extender
The next fix to get rid of the ‘Netgear extender keeps losing connection’ issue is to relocate your extender. For best results, keep your Netgear wireless extender as per the below-given guidelines:
- Place your Netgear device in the central area of your home.
- Keep the extender within the reach of an AC wall plug.
- There should be a certain distance between your Netgear extender and electronic devices such as microwave ovens, refrigerators, cordless phones, home security systems, etc.
- Also, place your range extender away from thick concrete walls, large metal surfaces, and reflexive surfaces, e.g. aluminum studs, fish tanks, mirrors, and solid metal doors.
4. Update Your Extender’s Firmware
Netgear WiFi extenders come embedded with software known as firmware. Over time, the firmware gets corrupted or outdated, resulting in the Netgear extender keeps dropping connection issue. So, check whether your Netgear extender is running on the latest firmware version. If not, follow the steps given below to update your Netgear extender’s firmware:
- Turn on your Netgear wireless range extender.
- Turn on your computer as well.
- Pull up an internet browser on it.
- Access www.mywifiext.net login web-based page.
- Enter your username and password.
- Click on the Log In button.
- As soon as the extender dashboard opens, click on the Firmware Update option.
Now, click on the Check button.
- If any new firmware version available, proceed further to update the firmware.
5. Reset Your Extender
Still your WiFi extender dropping the internet connection? Worry not! Reset your Netgear extender to the default factory settings. Here’s how to reset Netgear WiFi range extender:
- Plug in your extender to a wall outlet and turn it on.
- Find the Reset button on your wireless extender.
- After that, press the Reset button using a paper clip or pin.
That’s all! Your Netgear extender has been reset to the default factory settings.
Note: You can also reset your Netgear WiFi range extender via www.mywifiext.net setup web-based page.
So, these were our surefire ways to resolve the ‘Netgear extender keeps losing connection’ issue. If you are still facing the same issue, feel free to contact our experts.